Public Health Labs

I have set up and trained fellow employees on how to use the PCS Pipette Calibration system over all of our laboratory departments and three hospitals. It is easy to use and understand how to use it in step-by-step instructions while calibrating and setting up pipettes for calibrations.

The PCS Pipette Calibrations system is easy to use. The Artel Calibration Standard set is customizable to your set of pipettes. Their service team works hard to match the kit to individual site needs. Capable of calibrating single and multichannel pipettes.

The Artel MVS has been a huge help for our lab in validating volumes on new automated liquid handlers. Always gives consistent results, easy to use, software is extremely straightforward, and any time we have an issue, it's super easy to get help from the Artel team. Thank you!

The MVS system is extremely useful for periodic performance QC testing of high-throughput liquid handlers, high-throughput liquid handler calibration, and various liquid handler/single channel pipette tip type/lot QC. The MVS system requires minimal maintenance and MVS manager software is intuitive to use and flexible to set up various plate layouts to meet user’s need. The customer service is very responsive and helpful. They provide a notification for calibrator plate re-certification annually ...

The [Artel MVS] product is accurate and reliable. With the addition of the pre-owned models of MVS readers, it also becomes affordable. The expansion of the dye solutions to include MasterMix and Serum along with their original aqueous offering makes Artel a definitive liquid class setup solution. The FSE performing setup and the account manager were on-time, responsive, and supportive during install and (most importantly) afterwards.

The MVS [has] made verifications so much more efficient. It also enabled us to detect an issue with one of our instrument onboard pipetting devices. The customer service is great and using this system makes accreditation assessments much easier!

The Artel pipette calibration system has completely streamlined our calibration program. The amount of downtime due to uncalibrated pipettes and pipettes requiring external calibration has been reduced. Non-conformance due to calibration has been eliminated.

[With the Artel PCS], we run pipette calibrations for multiple sections and push through 200+ pipettes in 2 months…We love the access to the computer to make saving and printing the results so much easier especially where we have to file away information for 7 separate labs each with their own set of pipettes.

We use an Artel PCS system to calibrate our pipettes. We purchase all the reagents necessary to use. Have contacted Artel Technical support for questions in regard to using the Artel system and necessary trouble shooting suggestions. Happy with the service for purchase of the system that we are using and the products. Verification of pipettes using this system has saved us time and provided more accurate results compared to using balances for verification of pipettes in particular small volumes.

Artel PCS is very easy to use. The results are consistent between different users. The software is user friendly and makes it easy to keep schedules and calibration plans organized. It has sped up the calibration process.

The MVS system is fairly intuitive to use. Not only can we use this for our internal automated liquid handler volume verification, tip test and calibration work, we have been using the system to offer external volume verification service to our collaborators. The system is very durable without significant issues and easy to maintain. MVS reagent orders are always processed and delivered in a timely manner. Our regional specialist periodically checks in to ask if the system is working as expected.

We were doing liquid class development and realized that we couldn’t get anything <10 uL to pass. With the MVS, I was able to optimize our liquid classes in just 6 tests! We took it from a 16% inaccuracy down to 1.6% at 10 uL. Piece of cake when you’ve got something like the MVS in your corner.

The MVS system has been vital to our lab operations.